Your privacy explained

We process contact details, device information, identity records and transaction data to run accounts, meet anti-money-laundering obligations and improve security. This notice complements the Terms of Use and applies to site visitors and account holders.

Our legal bases can include performing a contract, following legitimate interests such as fraud prevention, and meeting statutory obligations. Retention periods vary according to the information involved and the requirements that govern it.

Where permitted by applicable law, you may request access to, correction of or deletion of your personal information. Contact support using the email address on the Contact page, put “Data rights” in the subject line and provide your registered email address.

Cookies and similar technologies support sessions, save preferences and provide usage analytics. Disabling some cookies in your browser may interfere with login or settings features. You should also review the Security pages.

If personal information is transferred internationally, appropriate safeguards are applied. Providers covering hosting, payments and transactional email work under contractual arrangements and are expected to maintain suitable security measures.

This notice may be amended, and the latest version published online will govern. Where legally allowed, continued service use after a change means you have been notified. Information about trading risks is provided separately from privacy rights.

What we collect and why

The information may cover identity and contact details, IP addresses, usage records, account preferences, and content sent through forms or support channels. Some details are required to open an account and process deposits or withdrawals.

We use these details to verify account information, provide platform access, detect improper use, meet compliance responsibilities and send operational notices, including deposit confirmations and scheduled maintenance updates.

Security controls and your rights

Appropriate technical and organisational protections are applied, including encryption in transit, access permissions and optional two-step verification. No safeguard is completely infallible, so please report suspected unauthorised access without delay.

Depending on your circumstances and the applicable law, you may request access to, correction of, restriction on or deletion of certain personal information, or object to specific processing, subject to suitable identity checks.